This FAQ list only explains some common issues. You are welcome to send emails to ask questions. We will update the frequently asked questions here irregularly.
How is Your Delivery Time?
In general circumstance, we can have an immediate delivery of regular machines for our clients within 30 days. Because we have common parts in stock,so for standard forklift we can delivery in very shot time and for some special order requests we can also try to delivery to you as our confirmed date.
How Soon Can You Respond Client Inquiries?
Our team is consisted of a group of diligent and dynamic people, working 24/7 to respond client inquiries and questions all the time.
Which Payment Terms Can You Accept?
Normally we can work on T/T term or L/C term, sometime DP term.
On T/T term, 30% down payment is required in advance, and 70% balance shall be settled before shipment, or against the copy of original B/L.
What Language Should I Speak?
English,Chinese,Spanish,Japanese,Portuguese,German,Arabic,French,Russian,Korean,Hindi,Italian are accepted.
How Long Will Your Price be Valid?
We are a tender and friendly supplier, never greedy on windfall profit. Basically, our price remains stable through the year. We only adjust our price based on two situations:
(1) The rate of USD: MB varies significantly according to the international currency exchange rates;
(2) Manufacturers / factories adjusted the machine price, because of the increasing labor cost and raw material cost.
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